A national pet supply retailer with thousands of stores and a booming e-commerce business wants to expand their omnichannel capabilities.
- To implement cost-effective inventory and reverse logistics solutions to send items from store to store or store to distribution center
- To quickly address out-of-stock items and flawlessly execute their ship-from-store strategy
If a customer looks to purchase an item online for same-day delivery or in-store pickup but that item isn’t in stock at the local store, the risk of losing the sale is incredibly high, especially when a competitor can make buying that item more convenient for the customer. Being able to efficiently move products whenever a retailer needs it — and within a couple hours — will help operations execute their speed menu, reduce click-to-deliver times, and optimize their order fulfillment strategy. As such, the retailer isn’t thinking about the size of its store footprint, but rather their ability to move and hold enough inventory at once.
How Roadie Can Help
A scalable delivery solution for less
Roadie taps into a fleet of vehicles already on the road — employees, customers, and local drivers in close proximity to stores and warehouses — to handle same-day regional and last-mile deliveries. The national scalability of the platform allows retailers to skip renting an LTL truck and regionally move inventory within 2-4 hours.
Increase sales & customer satisfaction
By having more products readily available for same-day delivery or in-store pickup, the pet supply retailer can save the sale and build brand loyalty by offering customers a more convenient option than its competitors.