same day delivery for airline luggage

Reliable, scalable same-day delivery. Nationwide.

Get Custom Pricing

A faster, nationally scalable lost luggage delivery platform

  • Because Roadie taps into existing resources already on the road, our airport luggage transport platform significantly cuts delivery times. In fact, airlines that partner with Roadie have seen 65 percent faster baggage delivery times on averageEven with sudden spikes in volume, luggage delivery times hold steady — and improve in most cases — regardless of changing weather, traffic patterns, or market size.

  • Nothing makes a trip worse than having the airline lose the luggage. But once Roadie enters a new market for airport luggage transport, airlines consistently see increases in customer satisfaction with the delivery experience. To date, our airline partner markets have had a boost in their customer satisfaction scores.

  • With over 200,000 drivers nationwide, Roadie empowers airline partners to create a uniform and streamlined process for delayed baggage delivery everywhere. Our luggage transport platform, in turn, supports same-day delivery up to 100 miles in both big cities and smaller communities. That means airlines can delight customers with faster baggage delivery almost anywhere — from places like San Francisco to Lake Tahoe, Phoenix to Flagstaff, and even Memphis to Jackson, MS.

  • Slash airport luggage delivery times

    Because Roadie taps into existing resources already on the road, our airport luggage transport platform significantly cuts delivery times. In fact, airlines that partner with Roadie have seen 65 percent faster baggage delivery times on averageEven with sudden spikes in volume, luggage delivery times hold steady — and improve in most cases — regardless of changing weather, traffic patterns, or market size.

  • Improve customer satisfaction scores

    Nothing makes a trip worse than having the airline lose the luggage. But once Roadie enters a new market for airport luggage transport, airlines consistently see increases in customer satisfaction with the delivery experience. To date, our airline partner markets have had a boost in their customer satisfaction scores.

  • Scale rush luggage delivery nationwide

    With over 200,000 drivers nationwide, Roadie empowers airline partners to create a uniform and streamlined process for delayed baggage delivery everywhere. Our luggage transport platform, in turn, supports same-day delivery up to 100 miles in both big cities and smaller communities. That means airlines can delight customers with faster baggage delivery almost anywhere — from places like San Francisco to Lake Tahoe, Phoenix to Flagstaff, and even Memphis to Jackson, MS.

Enterprise-grade luggage transport platform

Roadie provides airlines an all-in-one lost luggage delivery platform that caters to the needs of executives, baggage agents, and passengers. As a result, airlines experience a seamless, more efficient process.

Background-checked drivers

Real-time tracking

Photo delivery confirmation

API integration

24/7 VIP customer support

Case Study

Roadie helps top U.S. airline scale delivery capacity by 600% in real-time

Top U.S. Airline

Read the Full Case Study

The Challenge

Consistently rated one of the best in customer service, a top airline needed to quickly reunite customers with their luggage after a baggage disruption at two major hubs. Historically, airlines rely on “daily sweep” luggage shipping companies that have limited flexibility, visibility, and scale. On days when bad weather or canceled flights increase volume, delivery times skyrocket because courier-style companies can’t add more delivery vans to their fleet.

The Solution

The airline partnered with Roadie to tap into a crowdsourced network of drivers already on the road. As delayed bags arrived at their final destinations, the airline’s baggage service agents simply followed their usual process for sending bags with Roadie.

The Results

  • Instantly scaled capacity nationwide
  • 96% of bags delivered on-time
  • Bags were delivered in just over two hours, on average