FIRST & LAST MILE DELIVERY
Get flexible, scalable first mile and last mile delivery
Transform your last mile logistics strategy, nationwide
Roadie taps into passenger vehicles already on the road to enable a same-day, last mile solution with the flexibility to handle variable volume, size, and distance. Shipping volume for home delivery has surged to unprecedented levels. This meteoric rise of e-commerce shopping demands that retailers evaluate and improve their final mile shipping strategies. Retailers should find a last mile delivery partner with the flexibility and scalability to provide door-to-door delivery across markets nationwide that can deliver on flexibility, scalability and speed.
How Roadie enables businesses to win and keep customers in the last mile
Customers may ask for faster delivery times, but their needs vary by order. Smart retailers give them choices. With Roadie, you can deliver same-day, next-day or on-demand and let you customers choose what’s right for each and every order.
Use Roadie in all 50 states and reach 90% of U.S. households. With one partner nationwide, you can create operational efficiencies and offer uniform service no matter where deliveries are headed.
Make customers happy
Roadie is consistently the best solution for customer satisfaction – including being named The Home Depot’s highest rated partner for CSAT two years in a row.
Roadie checks all of your last-mile boxes.
Any item, any size
Consumers are ordering a wide range of products for delivery, and Roadie enables you to deliver items of all shapes and sizes – without dim-weight and oversized item fees.
Your customers want their orders delivered when, where and how they choose. With Roadie, deliver same-day, next-day or on-demand and give your customers the control they want.
Customer demand can shift abruptly. With Roadie, you can scale your shipping capacity easily to keep up as volume changes.Customer Story
When customers want fast delivery, they mean their order arrives today or tomorrow — not a week from now. Roadie’s the largest local same-day delivery network in the nation.
Shoppers want to follow their order every step of the way. Roadie offers real-time tracking on any device, text updates, photos at pickup and drop-off, and proof of delivery all give them peace of mind.
Get seamless final-mile delivery with Roadie’s API. Integrate and launch in as few as 4 weeks.Learn More
The Home Depot elevates the customer experience and differentiates with same-day
When The Home Depot announced its billion-dollar plan to reimagine its supply chain in 2018, the company sought to increase product velocity and reach customers in two days or less. The last-mile, notoriously the most difficult part of an order’s journey, emerged as critical to improve convenience and speed – key drivers of customer loyalty.
The Home Depot partnered with Roadie to implement and expand same-day delivery, giving DIY and pro customers exceptional on-time delivery performance in tier one markets and the secondary cities and rural towns in-between.
- Launched delivery from 1,700 stores across the nation
- Greater than 97% on-time delivery, even during unexpected peaks
- Proven flexibility and scalability for delivery nationwide