Peak season can be overwhelming for small and midsize businesses.
You have to manage high order volumes and even higher customer expectations, with more shoppers wanting ultrafast delivery and greater transparency into their orders’ journey from click to delivery.
Certain outside factors make pre-planning especially important: Supply chain congestion continues to threaten product availability and delivery timing. Consumer demand is slowing just as retailers must contend with high costs for labor and fuel. And those gas prices could keep some shoppers from fully returning to stores.
Almost half of omnichannel customers will change retailers if delivery times are too long.
This playbook is designed to provide tips on how your business can effecitvely peforrm during the business holiday season, including how crowdsourcing can help you make ultrafast delivery an always-on option for your customers.
Roadie is here to help. With a full suite of features tailored just for small and midsized businesses, Roadie makes it easy to deliver anything, including perishable, time-sensitive, big & bulky and out-of-the-box items.