Before the pandemic, consumers were satisfied with one-click ordering that came with 2-day delivery, or even next-day delivery.
Home delivery this afternoon of goods ordered online this morning has been recast as a must-have service providing a lifeline for millions of families. Same-day delivery surged like never before.
It presented unprecedented challenges for retailers and their supply chains. Among the most pressing: how to re-engineer and extend supply chains locally, transforming logistics and fulfillment into hyper-localized and distributed operations, pushing goods as close to the end consumer as possible. And then, how to incorporate flexible, on-demand, reliable same-day delivery into the equation, from all those new locations.
What do businesses need to thrive in this emerging local-delivery world?
Four key attributes:
- Agility, flexibility, and optionality.
- Unprecedented reach.
- Unlimited scalability.
Download this white paper to explore how comapnies can thrive in the new retail environment.