Amazon has taught us we don’t have to wait for a two-pack of ravioli cutter stamps. If you can’t get them to the door in under two hours, customers know someone else who can. It’s 2021, and customers want what they want, when they want it. According to a recent report, the global last-mile market is now expected to hit $55.2 billion by 2025, up from $30.2 billion today – and it’s no wonder. Amazon’s deep investments in delivery continue to fuel a surge in e-commerce; meanwhile, customer expectations and the entire supply chain have been completely upended.
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