Safeguarding Privacy, Protecting Personal Information
Protecting the privacy and security of the personal information of Roadie users is a top priority. We understand the trust you place in Roadie when you share your data, and we are dedicated to protecting.
Roadie always strives to increase your confidence in the security measures we take.
Security is all encompassing, it affects all Roadie employees, Roadie customers, users of the Roadie platform including drivers and senders, and third parties.
You can rest assured that Information sent and received when using the Roadie platform is encrypted both in transit and at rest. We utilize policies and procedures that incorporate and are consistently updated to include the latest industry standards in encryption and other security technologies, which cover the entirety of our security, compliance, and privacy standards.
Roadie encourages and supports ethical compliance and complete disclosure of any breach of its Code of Ethics. We also always appreciate private reports and notifications of vulnerabilities and security incidents and will respond and remediate within a reasonable time frame based upon verification and severity of the breach, vulnerability, or incident reported.
If you are a user of the Roadie platform and have a security issue to report regarding your Roadie account or otherwise, please visit support.roadie.com. This includes password problems, login issues, suspected fraud, and account abuse.
If you have discovered a vulnerability in a Roadie product, or have a security incident to report, please reach out to us with information at security@roadie.com. You may use our public key.
