Research Report
Expectations vs. Reality: The Surprising Performance Gap of Non-Traditional Last-Mile Delivery
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Are you getting the results you expect?
A survey of 150 retail leaders in supply chain and logistics revealed a major disconnect: their actual delivery performance from on-demand providers falls significantly short of their expected same-, next-, and two-day delivery metrics. In this report, you’ll learn:
- The importance of last-mile delivery to the customer experience
- The performance gap many retailers are experiencing in trying to ensure a great last-mile experience
- Challenges of the last-mile experience and how to overcome them
- Benefits retailers enjoy when they get last-mile right
Customer Quotes
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"Roadie offered the perfect solution. When it comes to technology, geographic coverage and quality, Roadie is unmatched and helps us get our medical supplies delivered on-time, every time."
David Weintraub
Pinch Med Spa