Are you getting the results you expect?

A survey of 150 retail leaders in supply chain and logistics revealed a major disconnect: their actual delivery performance from on-demand providers falls significantly short of their expected same-, next-, and two-day delivery metrics. In this report, you’ll learn:

• The importance of last-mile delivery to the customer experience
• The performance gap many retailers are experiencing in trying to ensure a great last-mile experience
• Challenges of the last-mile experience and how to overcome them
• Benefits retailers enjoy when they get last-mile right