Meet our 7-step roadmap for winning this peak season.
Peak season holds many opportunities to surprise and delight customers, but the year-end surge is not without its challenges. Shoppers are ready to shop, yet supply chain disruptions, capacity issues and labor shortages persist — and they aren’t likely to let up anytime soon. To create memorable customer experiences this peak season, retail and supply chain leaders must prepare for those headwinds by proactively reducing risks and streamlining processes to optimize their operations.
Understanding consumer expectations and building the capabilities and the relationships that allow you to respond to demand quickly are the building blocks to success during peak season.
The COVID-19 pandemic taught the sector to expect the unexpected. Understanding consumer expectations and building the capabilities and the relationships that allow you to respond to demand quickly are the building blocks to success during peak season.
In this ebook, we share a 7-step roadmap for navigating the journey ahead — with all its twists and turns — to help you thrive this peak season:
- Start peak season early
- Diversify your fulfillment base with crowdsourcing
- Remodel your supply chain for resiliency
- Determine supplier capacity
- Find the right mix
- Optimize your facility for efficiency
- Make returns part of your peak season strategy
Our goal is for your business to emerge from the year-end surge with a happy and wider customer base, a more resilient logistics supply chain and an even stronger brand. Download the playbook to learn how.
Ready to start optimizing for peak season?
Contact our crowdsourced experts to get set up before peak season starts.