FIRST & LAST MILE DELIVERY
Get flexible, scalable first mile and last mile delivery
Transform your last-mile logistics strategy, nationwide
Roadie gives you access to a crowdsourced network of drivers in their own vehicles to enable a same-day, last-mile solution with the flexibility to handle variable volume, size and distance. Volume for home delivery has surged to unprecedented levels. This meteoric rise of e-commerce shopping demands that retailers evaluate and improve their final-mile strategies. Retailers should find a last-mile delivery solution with the flexibility and scalability to provide door-to-door delivery across markets nationwide that can deliver on flexibility, scalability and speed.
How Roadie enables businesses to win and keep customers in the last mile
Sell more
Customers may ask for faster delivery times, but their needs vary by order. Smart retailers give them choices. With Roadie, you can deliver same-day, next-day local or on-demand and let you customers choose what’s right for each and every order.
Create efficiencies
Use Roadie in all 50 states and reach 97% of U.S. households. With one solution nationwide, you can create operational efficiencies and offer uniform service no matter where deliveries are headed.
Make customers happy
Roadie is consistently the best solution for customer satisfaction – including being named The Home Depot’s highest rated partner for CSAT four years in a row.
Roadie checks all of your last-mile boxes.
Any item, any size
Consumers are ordering a wide range of products for delivery, and Roadie enables you to deliver items of almost any shape and size – without dim-weight and last-minute fees.
Convenience
Your customers want their orders delivered when, where and how they choose. With Roadie, offer same-day, scheduled or on-demand delivery and give your customers the control they want.
Scalability
Customer demand can shift abruptly. With Roadie, you can scale your delivery capacity easily to keep up as volume changes.
Customer StorySpeed
When customers want fast delivery, they mean their order arrives today or tomorrow — not a week from now. Roadie’s the largest local same-day delivery network in the nation.
Visibility
Shoppers want to follow their order every step of the way. Roadie offers real-time tracking on any device, text updates, photos at pickup and drop-off and proof of delivery all to give them peace of mind.
Integrate
Get seamless final-mile delivery with Roadie’s API. Integrate and launch in as few as 4 weeks.
Learn MoreCase Study
The Home Depot elevates the customer experience and differentiates with same-day
The Challenge
When The Home Depot announced its billion-dollar plan to reimagine its supply chain in 2018, the company sought to increase product velocity and reach customers in two days or less. The last-mile, notoriously the most difficult part of an order’s journey, emerged as critical to improve convenience and speed – key drivers of customer loyalty.
The Solution
The Home Depot partnered with Roadie to implement and expand same-day delivery, giving DIY and pro customers exceptional on-time delivery performance in tier one markets and the secondary cities and rural towns in-between.
The Results
- Launched delivery from 1,700 stores across the nation
- Greater than 97% on-time delivery, even during unexpected peaks
- Proven flexibility and scalability for delivery nationwide
Enterprise resources
Transform your delivery with the nation's largest local same-day footprint
