RETURNS & REVERSE LOGISTICS
Streamline your returns process with the nation’s largest local same-day delivery network
Improve the returns customer experience
Returns are increasingly recognized as a key component of a great customer experience. Crowdsourced returns can bring greater speed, convenience and control for shoppers. Offering shoppers an easy, streamlined returns experience is critical to earning their loyalty and keeping inventory moving efficiently within your network.
Why crowdsourced delivery for returns
Get returns faster
By offering customers easier, more convenient return pickup, retailers can restock items faster and increase the likelihood of resale.
Save on large items
With Roadie's flexible fleet of passenger cars, trucks and vans, retailers can save on returns of oversized (and often higher value) items.
Elevate the customer experience
Home pickup is the next frontier of seamless returns. Shoppers who value convenience will appreciate the option and are often willing to pay for it.
How reverse logistics management with Roadie can work for your business
Deliver within hours
Move product within 2-4 hours on average
Scale as needed
With predictable costs and flat-rate pricing for 29,000+ zip codes, scale up or down with demand
No packaging required
Less packaging waste for retailers and no need for customers to scramble around looking for boxes
Reduce your carbon footprint
More convenient returns means you can receive, resell and reuse more products that may have otherwise found their way into landfills
Routing & consolidation
Roadie’s app offers a reverse consolidation solution for companies that want to cluster their returns versus picking them up individually
24/7/365 Customer Support
Real people ready to help when it matters most
Returns & Reverse Logistics
Large retailer optimizes its returns management process to quickly move products from customers to stores and warehouses
The Challenge
Receiving returned products, putting them back into the sales pipeline, recycling them or disposing of them costs retailers time and money.
The Solution
Roadie taps into an independent network of drivers on the road to enable same-day, last-mile deliveries in any market nationwide, creating scale across markets and flex capacity for peak demand.
The Results
- Get product back to market quicker
- Move product within 2-4 hours on average
- Scale operations nationwide
Enterprise resources
Transform your delivery with the nation's largest local same-day footprint
