LARGE ITEM DELIVERY

Deliver oversized items same-day with ease

RoadieXL™ lets you deliver oversized, heavy, or awkward items easier by enabling you to skip the extra packaging, dim weight fees and long lead times of LTL freight or standard shipping carriers.

Get RoadieXL™

This is BIG. Deliver bigger, better and faster.

More than one-third of consumers now expect same-day delivery, even for orders traditionally sent as LTL shipments. Delivery speed is second only to cost when consumers make purchasing decisions. With RoadieXL™, you can offer customers better delivery options for oversized online orders and reduce cart abandonment.

GET ROADIEXL™

Streamline costs with hassle-free large item delivery

Reduce costs

Deliver more efficiently by skipping extra packaging and dim weight charges for oversized items. Plus, get clear pricing up front on all orders.

Extra-equipped drivers

With RoadieXL™ delivery, big and bulky items over 60 pounds are matched with drivers certified to have a large vehicle and a hand truck. Drivers do not have liftgates, pallet jacks or forklifts.

Deliver up to 300lbs

From kayaks to large car parts, RoadieXL™ connects you with independent drivers that can deliver just about any oversized, awkward or heavy item.

Delight customers

Give your customers real-time tracking and last-mile delivery updates, plus delivery windows as fast as 2-hours.

A reliable solution to solve large, oversized order delivery challenges

NO HIDDEN FEES

Pay exactly what you expect with up-front, flat-rate pricing and transparent fees

DELIVER ON YOUR OWN TIME

Cutoffs on your own schedule

2-HOUR DELIVERY

Get matched on-demand with drivers when customers demand ultrafast delivery

BIG, BULKY & OVERSIZED

Request pickups on your timeline and skip surprise weight, dimensional and packaging costs

NO PACKAGING REQUIRED

Deliver up to 300 lbs. with confidence and no unnecessary packaging

HAND TRUCKS INCLUDED

Get matched with the right driver for the delivery, including those with extra equipment for heavy items

SAME-DAY DELIVERY FOR OVERSIZED ITEMS

Tractor Supply Company expands same-day delivery to even the bulkiest items to America's Heartland

Tractor Supply Company

READ THE FULL CASE STUDY

The Challenge

Tractor Supply Company has offered home delivery for customers visiting stores since 2017. During the COVID-19 pandemic, they needed a way to quickly expand same-day delivery for 15,000+ inventory items ranging in sizes from small hand-held power tools to huge chicken coops.

The Solution

With the help of the straightforward Roadie API and a nationwide delivery network covering 95% of U.S. households, Tractor Supply Company was able to offer same-day delivery on a massive array of SKUs.

The Results

  • 15,000+ items available for home delivery including oversized and bulky products
  • Launched 1,462 locations in less than three weeks
  • On-demand delivery from 100% of TSC stores

No matter your industry, deliver better with Roadie

Auto parts & tires

Construction supplies

Home decor

Home improvement

Retail

Equipment rentals

RoadieXL™

Frequently Asked Questions

  • What counts as an oversized item?

    • Roadie standard sizing ranges from small, medium, large, XL and huge. RoadieXL™ covers XL and huge deliveries, based on the item’s actual weight and/or measurements. If you use a less-than-truckload (LTL freight) or parcel carrier, RoadieXL™ includes nearly any product that would incur surcharges and/or exorbitant dimensional weight fees for sending large, heavy, or awkwardly shaped items.

  • No hidden fees? Seriously?

    • Seriously. The size of your item determines the base cost of the delivery. Items that require a driver with a trailer or are heavier than 60 pounds require a driver with Extra-Equipped certifications, which have a flat additional fee. You’ll see the total cost of your RoadieXL™ delivery upfront based on the details you input into our system, including whether a certification was needed. You’ll find that sending a large, heavy item with  RoadieXL™ is still much cheaper, even with any certification charges included.

  • Can I send pallets?

    • Yes! You can send pallets with a crowdsourced driver on the Roadie platform, but with some caveats. Since strapping a forklift to the roof of a van or truck is frowned upon in most states, the sender will need to load the pallet(s) onto the driver’s vehicle. On the receiving end, the customer will also need to unload the pallet. Drivers on the Roadie platform should not be expected to manage or assist with loading or unloading pallets.

  • How do I know what kind of vehicle to request for the oversized order?

    • Once you enter the dimensions and details of your product, the Roadie platform will automatically determine the required vehicle type and match you with an appropriate driver. The platform will also automatically determine if the driver requires any extra equipment.

  • What cut-off times do you require?

    • One of the biggest advantages of using RoadieXL™ has always been that we don’t determine cutoff times for delivery — you do. Since you’re skipping the struggles associated with a delivery network not built for oversized, you can deliver on your schedule, including nights, weekends or holidays if needed. You can set your cutoff times around your warehouse distribution or store hours, not the schedule of your delivery solution.

  • Will the driver help my customer get the item inside?

    • Drivers are restricted from entering a customer’s home. But they can deliver to the first dry area including the front porch, doorstep, driveway, or any other safe and dry outdoor area.

Talk to a Logistics Expert

Learn how you can offer customers a better delivery experience for their oversized, bulky orders while reducing costs and creating efficiencies..