A retail delivery service that enhances the customer experience

  • Consumers want more than same-day, next-day or scheduled deliveries. They want the freedom to choose. The delivery option that makes the most sense boils down to a question of time vs. money, and often changes from purchase to purchase.

    Roadie allows you to offer customers what they demand. Whether delivery is needed in a few hours or a few days, provide instant price quotes and leverage our guaranteed SLA windows to ensure you always deliver the best experience for a customer’s needs.

  • Smarter retail logistics does more than increase purchase satisfaction — it also brings retailers more customers and sales. By successfully meeting customers’ expectations for delivery optionality, you can increase conversion and retention rates.

    Roadie helps exceed expectations, no matter the order. Whether small items or huge deliveries, we help you meet expectations with flexible size and distance options and real-time tracking for personnel and customers.

  • Customers expect the entire purchase process to be seamless, right down to bringing their package in from the front porch. Our public API speaks your language and makes that possible.

    By integrating Roadie with your existing omnichannel experience, customers can choose their preferred delivery time frame at checkout while Roadie does the rest. Automatically post and schedule deliveries, share driver information, track deliveries in real time, and provide signature confirmation.

  • Thanks to Amazon, customers everywhere expect fast home delivery. Leveraging a delivery service that can provide same-day service in big NFL cities is just as important as covering smaller towns and communities.

    Most delivery services reach across the U.S., but can’t promise speed in all zip codes. Roadie leverages vehicles already traveling to and between stores to create a network of drivers that can solve delivery for everyone. With over 120,000+ background-checked drivers, Roadie can deliver orders to any market.

  • Operationally, you need to have enough product available to fulfill online and in-store traffic and have enough resultant delivery capacity to make sure it all gets where it needs to go on time. Roadie’s flexible network of crowdsourced drivers helps you dynamically scale your delivery fleet to do just that.

    Roadie helps ensure customers can always get the right product no matter the channel. Whether that means shipping from the store, optimizing in-store pickup, or simply rebalancing inventory to anticipate future needs, Roadie is here to help.

Nationwide, scalable retail delivery

Whether scheduled or right now, our fleet delivers for retailers across the country, covering 89% of U.S. households. Improve customer satisfaction and never miss out on a sale because of delivery.

Dynamically scale to handle spikes

Flexible size and distance options

API integration

Deliver same-day up to 100 miles

Real-time tracking

Guaranteed SLA windows

compete with amazon same-day delivery

You vs. Amazon: How to Compete in Same Day Delivery

To take on Amazon, you need to offer a full menu of delivery options. This white paper dives into how you can leverage crowdsourced delivery to fill in the gaps of your existing logistics network and reliably offer a variety of delivery windows to customers.

Download White Paper

SAME-DAY DELIVERY FOR RETAILERS

A situational snapshot

Company

To compete with the delivery speed of e-commerce giants, a national retailer is looking to leverage their large footprint of stores for same-day online order fulfillment. This retailer has a robust e-commerce platform that makes in-store inventory available for purchase online.

Challenge

While the retailer’s existing logistics network is optimized to deliver online orders from DCs, the traditional parcel networks are less capable of efficiently delivering individual orders directly from stores. Requirements for repackaging and scheduling deliveries make fulfillment from stores impossibly complex.

Solution

Retailers partner with Roadie to add flexibility into their existing delivery network. With a dynamic solution that can deliver a variety of items, with or without packaging,  we’re empowering retailers to solve delivery requests that are difficult and time-consuming to accomplish with parcel services.

Fulfillment times can be shortened and retailers can provide better customer experiences for online orders, all without investing in expensive delivery assets. The result is more personalized delivery experiences that drives higher customer satisfaction and increased sales.