Send with confidence every time

Every feature in Roadie was built with safety and security in mind.

Transparent Pricing

Real-Time Tracking

Coverage Up To $10,000

Pickup & Delivery Confirmation

Pre-Screened, Verified Drivers

Secure Payments

80,000+ pre-screened and verified drivers

For the safety of our community, each Roadie Driver passes a safety screening that consists of professional third-party background and DMV checks. Once they start delivering Gigs, Drivers must maintain a minimum 4-star rating to continue driving in our community.

Safety at every turn

More than anything, Roadie is a community of people. That’s why we work hard every day to build a trusted platform that puts the safety and security of the people in our community first. From two-tiered safety screenings of our drivers to automatic protection on every Gig, our first priority is always the safety of your items.

  • Flat-Rate Pricing
    We’ll show you complete pricing upfront with no hidden fees or surcharges, ever.

    Driver Ratings & Reviews
    All Roadie Drivers have a minimum 4-star rating and a public profile with their name, photo, ratings, and experience.

    Item Protection
    Every delivery includes $500 of free protection with up to $10,000 more available from UPS Capital®.

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  • Real-Time Tracking
    From pickup to delivery, see your item every step of the way, with real-time tracking on any device.

    Pickup and Delivery Confirmation
    Get a timestamped, photo confirmation at pickup and delivery, even when a signature isn’t required.

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  • Reviews and Feedback
    After every delivery, you can rate your Driver and provide anonymous feedback directly to our Trust & Safety team.

    24/7 Live, Human Support
    Yep, real humans are right here in Atlanta, GA to help you by phone or email when you need it — before, during, and after any delivery.

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The Roadie protection plan

You’ll have peace of mind knowing we protect your delivery from pickup to dropoff and every step in between. In addition to features like real-time tracking and photographic chain of custody, our Roadie Protection Plan insures each Gig up to $500, with the option to buy additional coverage up to $10,000 through our partnership with UPS Capital®.

Got questions? Get answers from real humans.

Visit our Support Center to learn how to set up an account, post or cancel a delivery or use our website and mobile apps. If you don’t find what you’re looking for, reach out to our live, human support team, right here in Atlanta, GA.

Support Center