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Give home improvers a better delivery experience

Improve customer loyalty and retention

Exceeding customers’ expectations leads to repeat purchases and increased revenue. Roadie‘s crowdsourced model creates a delivery infrastructure that helps you sell more and grow revenue with high on-time delivery and availability in any market.

Gain agility in cities and small towns nationwide

Roadie’s network of 200,000+ screened and insured drivers creates a last-mile solution that allows you to add delivery capacity that covers 97% of U.S. households.

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Deliver large and oversized items without the hassle

Home improvement orders come in a range of all sizes, from screws or nails to grills or lawnmowers. With Roadie, get matched with the right driver for the job with a price based on mileage – no dim-weight charges or oversized item fees.

Flexible, scalable delivery solutions for any scenario

2-HOUR DELIVERY

Get matched on-demand with drivers when customers demand ultrafast delivery

SAME-DAY DELIVERY

Connect with 200,000 independent drivers delivering same-day up to 100 miles

NEXT-DAY LOCAL DELIVERY

Schedule orders for pick-up and delivery in advance

BATCHED AND ROUTED

Streamline pick-ups from high-volume locations while delivering quickly

RETURNS DELIVERY

Make returns more convenient for customers and re-stock items faster

BIG, BULKY & OVERSIZED

Request pickups on your timeline and skip weight, dimensional, and packaging costs

Case Study

The Home Depot elevates the customer experience and differentiates with same-day

The Home Depot

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The Challenge

When The Home Depot announced its billion-dollar plan to reimagine its supply chain in 2018, the company sought to increase product velocity and reach customers in two days or less. The last-mile, notoriously the most difficult part of an order’s journey, emerged as critical to improve convenience and speed – key drivers of customer loyalty.

The Solution

The Home Depot partnered with Roadie to implement and expand same-day delivery, giving DIY and pro customers exceptional on-time delivery performance in tier one markets and the secondary cities and rural towns in-between.

The Results

  • Launched delivery from 1,700 stores across the nation
  • Greater than 97% on-time delivery, even during unexpected peaks
  • Proven flexibility and scalability for delivery nationwide

Unmatched optionality to deliver for DIYers and pros

Flexible size & distance options

With a community of over 200,000 crowdsourced drivers using everything from sedans to cargo vans, deliver any order, of any size up to 100 miles.

Dynamically scale with demand

A community-sourced driver fleet allows home improvement retailers to flex dynamically to meet unexpected spikes and lulls in demand.

Bulk upload & API

Effortlessly create deliveries. Upload up to 200 deliveries via CSV, or integrate your order management system quickly with the Roadie API.

Real-time tracking

Track orders in real-time, and share white labeled tracking with your customers so they know exactly when deliveries are arriving.

Customized SLA windows

Offer your customers options with 2-hour, 4-hour or end of day delivery deadlines. No matter how fast you need to deliver, Roadie can help.

Available nationwide

Extend delivery to all of your home improvement customers. With over 200,000 drivers, Roadie enables you to deliver in major metros and the smaller cities and towns in between.

Supporting any fulfillment model

  • Deliver same-day and local next-day from your storefronts. Expand delivery from more locations with the nation’s largest local same-day delivery network and reach more customers with delivery up to 100 miles from stores.

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  • Roadie enables home improvement retailers to deliver faster with warehouse fulfillment, speeding delivery times and lowering fulfillment costs by bringing pre-sorting, packing and dock-to-door delivery in-house.

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  • Leverage Roadie’s consolidation algorithm to batch deliveries into routes optimized for on-time delivery. Pairing multiple deliveries with a nearby driver along one route optimizes pickup times and improve delivery, while offering high-quality, fast delivery to your customers.

  • Buy online, deliver from store

    Deliver same-day and local next-day from your storefronts. Expand delivery from more locations with the nation’s largest local same-day delivery network and reach more customers with delivery up to 100 miles from stores.

    Learn More

  • Delivery from distribution centers

    Roadie enables home improvement retailers to deliver faster with warehouse fulfillment, speeding delivery times and lowering fulfillment costs by bringing pre-sorting, packing and dock-to-door delivery in-house.

    Learn More

  • Dynamic, AI-optimized routes

    Leverage Roadie’s consolidation algorithm to batch deliveries into routes optimized for on-time delivery. Pairing multiple deliveries with a nearby driver along one route optimizes pickup times and improve delivery, while offering high-quality, fast delivery to your customers.

FAQs

  • How much does Roadie cost?
  • Where is Roadie available?
  • How does Roadie compare to other delivery models?
  • How long will it take to get set up?
  • Can Roadie handle volume spikes during peak?